Meta Removes WhatsApp AI Instructions From 80 Public Help Pages
Photo: TokenPost
Meta removed internal WhatsApp AI support instructions from 80 public help pages after a software bug exposed chatbot rules for responding to account deletion and legal questions. Of 545 help and FAQ pages examined, 80 contained 102 blocks of hidden guidance. Visitors did not see the instructions on the displayed pages, but the text was present in the underlying webpage code. One rule told the chatbot not to direct users who could not delete their accounts to data protection authorities or regulators. A separate rule addressed lawsuits and other legal action.
Source: TokenPost
